Update - Irish Water and Louth County Council complete repairs on a major watermain burst in Drogheda
20 July 2021 - Irish Water is working with Louth County Council has repaired a major burst watermain impacting the supply in Drogheda since early on Monday morning. The burst was located on the Donore road on a water main that supplies water to Drogheda.
The areas affected by the initial burst included Ballsgrove Estate, Donore Industrial Estate, Trinity Street, Patrick Street, Lourdes, Drogheda Town North, Cord Road, Cross Lane, Ballymakenny Road, Sandyford, North Quay, Termonfeckin, Clogherhead, Termonabbey, Newfoundwell Road, Ballymakenny Road and surrounding areas.
In addition the supply to Drogheda Town South and surrounding areas was shut off temporarily to facilitate the repairs.
Dedicated water service crews were mobilised and repairs were underway since early on Monday morning and continued through the night and were completed at approximately 11:30am, however it will take a number of hours for normal water supply to return to all customers. It will likely be later this evening before normal water supply resumes.
The repair was complex given the difficult ground conditions and the presence of multiple other services. Irish Water prioritised water supply to the Lady of Lourdes hospital. Irish Water and Louth County Council have mobilized alternative water supplies that will be available from 4pm today at the following locations;
- Boyne Business Park, Greenhills
- Yellowbatter Estate (Green area) Can be approached from Ballymakenny Rd or Termonfeckin Rd
- Brookeville Estate, Ballymakenny Rd
- Wheaton Hall Shops Car Park, Dublin Rd
- Platin Road, Opposite Johns Shop
- Aura Swimming Pool Car Park, Marleys Lane
Customers are reminded to use their own containers when taking water from the tankers or IBCs and to boil the water before consumption as a precautionary measure.
Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.
Speaking about the repair works, Donal Heaney, Irish Water said: “The repairs proved extremely complex given the location of the burst. Crews worked hard through the night and have successfully completed the repairs. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return the water supply to homes and businesses as quickly as possible.”
Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.
Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see the Irish Water website www.water.ie
Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.